Rights and Responsibilities
Notice of Privacy and Patient Rights (PDF)
Along with patient’s rights, patients at Speare Memorial Hospital are asked to accept the following responsibilities:
- to provide to the best of his/her knowledge, accurate and complete information about present medical complaints, past illnesses, hospitalizations; medications, and other pertinent facts about his/her health;
- to report unexpected changes in his/her conditions to the responsible practitioner;
- to make it known whether he/she clearly understands a course of treatment and what is expected of him/her;
- to follow the treatment plan recommended by the physician primarily responsible for his/her care and the instructions of nurses and allied health personnel as they carry out the coordinated plan of care and implement physician’s orders;
- to keep appointments, and when unable to do so, notifying the responsible practitioner or hospital;
- to be responsible for his/her actions if he/she refuses treatment or does not follow the practitioner’s instructions;
- to assure that the financial obligations of his/her health care are fulfilled as promptly as possible;
- to follow the hospital’s rules and regulations affecting patient care and conduct;
- to be considerate of the rights of other patients and hospital personnel; and
- to respect the property of other persons and the hospital.
Speare Memorial Hospital will assist the patient in exercising his/her rights. If a patient, family, guardian, or significant other has a concern, they are encouraged to:
- Describe the concern to the primary nurse or department head who in turn will be responsible for the timely review of the concern, resolution of the matter when feasible, and a response to the patient or family as appropriate; or
- Report the concern to the Director of QUALITY & SAFETY by telephone, written letter, email or face-to-face. The patient concern may be sent to: Speare Memorial Hospital QUALITY & SAFETY Department, 16 Hospital Rd, Plymouth, NH 03264 or Telephone: 603-536-1120 and request QUALITY & SAFETY Department or extension 265.
- Bring the concern to the attention of hospital administration in writing. Using any of these processes will in no way compromise a patient’s treatment, delivery of care or access to care in the future.