Speare Memorial Hospital

New Optician at White Mountain Eye Care & Optical

Posted on Thursday, July 12, 2012

Jamie Bates

July 12, 2012
Contact: Michele Hutchins
(603) 238-6468

Function, Fashion and In-Focus
New optician brings it all together at White Mountain Eye Care & Optical

PLYMOUTH, N.H. —For Jaime Bates, ABOC, CPOA, her job is so much more than helping patients choose their next pair of eye glass frames. As the new optician at White Mountain Eye Care & Optical, she provides a continuation of care, from the exam room to the “fitting” room.

“My job is to be the interpreter that combines the doctor’s prescription and the patient’s diagnosis with the patient‘s visual needs, so that I can recommend a frame and corrective lens combination that will work best for each individual patient,” explains Bates. What she describes is a specialized care approach that is both art and science. She says, “To help me provide the best care I can and educate my patients about their eye glass needs, I need to first understand who they are, what is important to them, and what they value most . . . is it thinner lenses, fashionable frames, scratch resistant lens materials, or UV protection for eye health preventive measures ?”

By better understanding a patient’s lifestyle, Bates is able to match patient care and education with products and advanced lens technologies that result in glasses that are functional, fashionable, and most importantly, makes her patient happy. “By anticipating what a patient wants and needs, I am able to be two steps ahead and direct them to a product mix that gives them more than they expect,” Bates says.

It is a patient-centered approach to care that Bates has honed over her 13 year career. Bates recalls how she began in the field of eye care, “I was hired as a receptionist at Littleton Eye Care Center. After six months, Dr. William Holmes, the practice owner, told me he saw something more in me. Three years later, I had completed an on-the-job optician apprenticeship, and was a registered dispensing optician.”

Since then she has become certified by the American Board of Opticianry and is a Certified Paraoptometic Assistant. Additionally, she earned her associate’s in business management from Community College of Vermont and is due to graduate with her bachelor’s in business management at Granite State College in late 2012.
Her education and experience all come together with each patient encounter. She says, “Fashion, technology, anatomy and physiology . . . by bringing all of those elements together, I can provide my patients personalized care that enables them to see the difference.”

The Optical Shop is open Monday – Friday from 8 a.m. – 5 p.m. No appointment is necessary. White Mountain Eye Care & Optical is located on the first floor at Speare Memorial at Boulder Point, 103 Boulder Point Drive just off Tenney Mountain Highway. For questions or information regarding your corrective lenses, contact Jaime Bates at (603) 238-2143.
White Mountain Eye Care & Optical is a practice of Speare Memorial Hospital —a 24-hour, acute care, non-profit community hospital and health care provider serving the greater Plymouth area in central New Hampshire, and nationally ranked as a HealthStrongTM: Top 100 Critical Access Hospital. Visit online at www.spearehospital.com and join us on Facebook.