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Resources/FAQ’s

Frequently Asked Questions

Q: Do you take appointments?

A: No.

Q: In what order to you see patients?

A: The triage process, conducted by a registered nurse, sorts patients based on the severity of illness/injury. Those with the most serious injuries and/or illnesses are seen first.

Q: Do you have an ambulance service?

A: No. All emergency calls should go through 911. You should not call the hospital.

Q: Can I choose which physician I see in the Emergency Department?

A: No.  Generally, there is one Physician and one Nurse practitioner on in the ER during peak hours, and we do not disclose their information over the phone.

Q: How do I know if I need to go to the Emergency Department?

A: You should visit the Emergency Department if you believe your condition is life or limb threatening, or could quickly become life or limb threatening. An Emergency Department visit may also be necessary if you experience the any following: seizures; severe breathing problems; sudden numbness, weakness, disorientation, or difficulty speaking; chest pain; severe burns; sudden severe headache with no history of migraines; serious bodily injury; deep lacerations that do not stop bleeding with direct pressure; broken bones; loss of consciousness; or severe reaction to an insect bite/sting, medication, or food.

Helpful Link

Poison Control Center